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Brexit Could Affect UK Energy Supply

By : Business Save |August 14, 2019 |Energy Blog |0 Comment

Brexit Could Affect UK Energy Supply

The UK has been warned that Brexit leaves the country vulnerable to gas supply shortages and price hikes. Gas exports to the UK may be significantly restricted during winter cold snaps, with supplying countries prioritising their own citizens.

The warning comes from Marco Alvera, the head of the collective European industry body GasNaturally.

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Energy Firms Urged to Improve Customer Service

By : Business Save |July 30, 2019 |Energy Blog |0 Comment

Energy Firms Urged to Improve Customer Service

The latest customer service league table published by Citizens Advice has revealed the energy firms with the poorest customer service. Ten of the energy companies whose service was ranked failed to achieve even the average score of 2.5 stars.

In total, thirty-nine firms were ranked according to the quality of their customer service, meaning almost a quarter fell short. Those ranked cover about 99% of the market, with the rankings compiled anew every three months.

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Consumers Face Huge Cost of Collapsed Suppliers

By : Business Save |July 25, 2019 |Energy Blog |0 Comment

Consumers Face Huge Cost of Collapsed Suppliers

Energy consumers in the UK are facing a £172 million bill caused by the collapse of eleven energy suppliers. Citizens Advice also fear 32,000 households may be targeted ‘aggressively’ by debt collectors due to unpaid bills.

The charity and advisory body said nearly thirty million households will be required to bail out the collapsed energy suppliers. They are urging the Government to ensure administrators of all energy suppliers follow the same rules as the suppliers themselves. The problem is that the administrators are not legally required to do so, as things stand.

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Big Energy Firms Failing To Tackle Climate Crisis

By : Business Save |July 17, 2019 |Energy Blog |0 Comment

Big Energy Firms Failing To Tackle Climate Crisis

The biggest energy companies in the UK have failed to support the setting of an emissions reduction target. The plan was to set a legally binding target to reduce the EU’s emissions to net zero by 2050. Centrica (British Gas’s owner), Royal Dutch Shell and BP have all previously voiced support for such a target.

However it has now been revealed that they have withdrawn official support, despite previously publicly backing the plans. An official consultation held recently Brussels proposals for more ambitious EU emissions cuts has exposed the energy giants’ true intentions.

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500,000 Supplier Switches Every Month is ‘New Normal’

By : Business Save |July 08, 2019 |Energy Blog |0 Comment

500,000 Supplier Switches Every Month is ‘New Normal’

Half a million customers switching supplier every month has become the ‘new normal’, according to industry trade body Energy UK.

A total of 487,231 customers changed to a new energy supplier in May. That is actually a decrease of 1.4% on the same month last year. However, there is a 14% increase over the first five months of 2019 compared to the first five of 2018.

Last year saw a record 5.8 million customers switching their supplier over the course of the whole year. So far this year up to and including May, a total of 2,606,747 customers switched their energy supplier. Assuming June sees similar numbers to May, this year will be well on course to break the record again.

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Labour Announces National Grid Takeover Plan

By : Business Save |June 27, 2019 |Energy Blog |0 Comment

Labour Announces National Grid Takeover Plan – Bring Energy Home Plan

The Labour Party intends to usher in a ‘Green Industrial Revolution’ by taking the National Grid into public ownership with the Bring Energy Home plan. The plans calls for a new National Energy Agency that would own and operate all of the transmission infrastructure.

Labour also claimed its nationalisation pledge would effectively tackle climate change. Part of the plan includes providing solar panels for nearly two million homes. These would be mostly installed on social housing and on the properties of those with low-incomes.

The Bring Energy Home plan also claims it will create over 400,000 new jobs.

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High Consumer Confidence in Supplier Switching

By : Business Save |June 19, 2019 |Energy Blog |0 Comment

New Record Set For Customers Switching Suppliers

The highest ever number of consumers switching energy supplier over the course of one month was recently recorded. Over 600,000 energy customers switched their supplier during April, which trade association Energy UK says is a new record.

That total amount of energy supplier switches has now risen to over two million so far in 2019. That is an increase of 18% over the the same period last year.

The exact number who switched this April is 668,371, a massive increase of 34% on April of 2018.

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Refunds for delayed refunds when switching energy suppliers

By : Business Save |June 11, 2019 |Energy Blog |0 Comment

Delayed Refund Compensation for Supplier Switchers

When you switch energy suppliers you will now receive compensation for any delayed refunds of owed money if you meet new requirements. The new measure has been introduced by industry regulator Ofgem to placate customers and incentivise suppliers.

Ofgem insist that energy suppliers must return the final credit balance to switching customers promptly, or pay a compensatory amount. The new measure began at the beginning of May.

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Scotland Introducing Independent Consumers Commission

By : Business Save |June 06, 2019 |Energy Blog |0 Comment

Scotland Introducing Independent Consumers Commission

The Scottish Government had revealed a plan to empower energy consumers by establishing an independent consumers commission. The aim is to provide customers with a ‘more powerful voice’ in both Scotland and the UK’s energy policies.

Expert advisors and consumer groups, including industry regulator Ofgem, have all helped develop the Energy Consumer Action Plan.

The plan hopes to make policy and regulatory decision-making more concerned with the interests of the people. The plan also includes proposals to develop a charter urging signatories to address a variety of consumer issues.

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