National Grid recently confirmed they awarded chief John Pettigrew a £1 million pay rise, days after a blackout affected millions. The raise has been in the pipeline due to the company’s previous ‘strong performance’ with regards value to shareholders.Read More
A controlled demolition of the cooling towers of a disused power station recently caused a massive power outage in Oxfordshire. Energy supplier Scottish and Southern Electricity Networks (SSEN) confirmed that the power outage affected approximately 49,000 homes.
The energy firm had initially believed that the demolition was not linked to the power outage. They have since admitted that it was indeed the direct cause. They also said their engineers were alerted to a fault in the Sutton Courtenay area four minutes after the detonation.Read More
UK Could Save Billions with Smarter Energy System
The UK could save £40 billion over the next thirty years with a smarter and more flexible energy system. The claim comes from energy watchdog Ofgem and the Department for Business, Energy and Industrial Strategy.
Together the two organisations have wrote an open letter to the Energy Networks Association. The letter addressed Energy Networks Association’s Open Networks Project and laid out their view of the amount of progress made.Read More
Energy Suppliers Pay for Failing Customers
Two of the UK’s energy suppliers have been fined a combined total of £740,000 by energy industry regulator Ofgem. One offence was the overcharging of customers on default tariffs, with the other involving private tenant failings.
The two companies fined are Shell Energy and Green Star Energy.Read More
Brexit Could Affect UK Energy Supply
The UK has been warned that Brexit leaves the country vulnerable to gas supply shortages and price hikes. Gas exports to the UK may be significantly restricted during winter cold snaps, with supplying countries prioritising their own citizens.
The warning comes from Marco Alvera, the head of the collective European industry body GasNaturally.Read More
Big Six Suppliers Using More Renewable Energy
Energy supplier E.ON UK plans to supply over three million customers with 100% renewable electricity. The cost-free green energy switch will be one of the country’s biggest to date.
Meanwhile, both British Gas and SSE have pledged to purge petrol and diesel from their fleets by 2030.Read More
Energy Firms Urged to Improve Customer Service
The latest customer service league table published by Citizens Advice has revealed the energy firms with the poorest customer service. Ten of the energy companies whose service was ranked failed to achieve even the average score of 2.5 stars.
In total, thirty-nine firms were ranked according to the quality of their customer service, meaning almost a quarter fell short. Those ranked cover about 99% of the market, with the rankings compiled anew every three months.Read More
Consumers Face Huge Cost of Collapsed Suppliers
Energy consumers in the UK are facing a £172 million bill caused by the collapse of eleven energy suppliers. Citizens Advice also fear 32,000 households may be targeted ‘aggressively’ by debt collectors due to unpaid bills.
The charity and advisory body said nearly thirty million households will be required to bail out the collapsed energy suppliers. They are urging the Government to ensure administrators of all energy suppliers follow the same rules as the suppliers themselves. The problem is that the administrators are not legally required to do so, as things stand.Read More